Managed IT Solutions For The Modern Business

At Marcoby, you’re technically family.

The Challenge of IT

As a business owner, you know that technology is constantly evolving, and it can be challenging to keep up. Without proper IT support, your business may struggle to stay competitive and meet the demands of your customers and employees.

By investing in IT services, you can ensure that your business has the support it needs to thrive in today's digital world. With the help of Marcoby, you can take advantage of new technologies to keep your business running smoothly and efficiently. This will not only improve productivity but also help to protect against security threats and minimize downtime.

Who Needs Marcoby

In truth, all businesses can use our services or similar services from another provider. Between managing your team, serving your customers, and keeping your operations running smoothly, it's hard to find time to focus on your IT systems.  By outsourcing IT tasks to a managed service provider, you can save time, money, and stress.

Our proactive, cloud-first philosophy creates reliable networks and systems with minimal downtime. Monthly service agreements give you the flexibility to adjust to your needs. Marcoby clients often view us as a cost-effective and efficient way to keep their technology and operations running smoothly.

Benefits

How Can This Help Your Business?

Managed Infrastructure

Ensure the network and systems your business rely on are optimized and readily available to drive business and innovation. Experience the peace of mind a reliable and agile IT infrastructure that scales with your business provides.

Our goal is to:
  • Avoid incidents or speed up the troubleshooting process to reduce downtime.
  • Reduce the opportunity for a security incident through routine updates.
  • Reduce operational complexity and improve manageability.

Help Desk On Demand

We offer a skilled and certified team to efficiently address your day-to-day IT needs. Our engineers handle various tasks, from basic password resets and user setups to complex issues like resolving errors and liaising with vendors.

Our goal is to:
  • Save time and money on hiring, training, and retaining IT staff.
  • Improve customer satisfaction from your clients by having fast and reliable support.
  • Enhance employee satisfaction by having a team that can keep them productive.
  • Fill gaps in skill and knowledge for clients with in-house IT staff.

Managed Cybersecurity

Recent statistics show SMB companies accounted for 58% of all reported cyber-attacks. With the ease of access to malicious tools and emerging Malware-As-A-Service business models popping up on the Dark Web, it is now easier than ever to be compromised by a cybersecurity attack with the cost of an attack often bankrupting a company.

Our goal is to:
  • Prevent attacks by identifying and fixing potential points of compromise.
  • Protect intellectual property and brand integrity improving trust from your clients.
  • Reduce impact of a successful attack with threat detection & incident response plans.
  • Avoid legal and financial consequences by satisfying compliance requirements.

Managed Unified Communications

Unified communications improve the efficiency and productivity of a business by enabling seamless communication and collaboration among employees, customers, and partners. Talk, Chat, Meet and Collaborate with an integrated communication designed for the modern digital workforce.

Our goal is to:
  • Reduce capital and operational expenses by consolidating multiple systems.
  • Maximize return on investment with a partner that can train staff manage daily administration.
  • Improve scalability through flexible and customizable options that match your business.
  • Streamline operations using process automation and workflows

We manage the devices that connect your business

Infrastructure

IT infrastructure is the hardware, software, networks, and services your business uses to operate daily.

We understand the critical importance of a well-managed IT infrastructure for businesses of all sizes. Our support and management services help our clients achieve optimal system performance reliability. We have the knowledge and resources to ensure the technologies you rely on are reliable.

Devices We Can Manage

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Server

Small Business Server
VMWare
Hyper-V
‍Cloud Hosted

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Workstations

Windows
Mac OS
Desktops
Laptops

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Network

Routers
Firewalls
Switches
WiFi

On-Demand Assistance Skilled at Solving Problems

Remote and Onsite Support

Partnering with Marcoby provides our clients with flexible and efficient IT solutions.

Remote Support enables faster diagnose and resolution of issues, while our Onsite Support provides a higher level of service in situations that require physical access to equipment or infrastructure. With our comprehensive support services, you have a team of problem solvers you can rely on.

Support Options We Can Provide

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Remote

IT Help Desk
IT Administration

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On-Site

Device Setup
IT Health Checks

Today's Threats Need More Than Antivirus and a Firewall

Cybersecurity

Cybersecurity is the practice of protecting computer systems, networks, and data from unauthorized access, damage, or theft.

Get the expertise and resources you need to protect your IT systems and data from cyber threats. With proactive threat detection, best practice identity and access management, and compliance assurance, our managed cybersecurity services allow your business to operate more safely in today's digital economy.

Protection We Can Provide

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Threat Managment

Threat Detection
Awareness Training
Network Security
Data Loss Prevention

<a href="https://www.flaticon.com/free-icons/identity" title="identity icons">Identity icons created by IconBaandar - Flaticon</a>

Permission Management

Identity Governance
Role-Based Access
Privileged Access
Authentication

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IT Risk Management

Security Assessments
Regulatory Compliance
Industry Compliance
Insurance Compliance

Modern Workplace Solutions

Unified Communications

Unified communications (UC) integrate various communication channels and tools into a single platform for your business.

UC can improve collaboration, productivity, and customer service while reducing costs and complexity. With UC, you can access voice, video, chat, email, and file sharing from any device, anywhere, anytime. You can also streamline workflows, host webinars, automate tasks, and integrate with other applications. UC gives you a competitive edge in today's fast-paced and dynamic market.

Options We Can Offer

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Accessibility

Phone
Video
Email
Messaging

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Collaboration

Company Intranet
File Sharing
Screen Sharing
Conferencing

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Automation

System Integration
Meeting Transcription
Streamline Processes

Ready To Get Started?